Updated 6 December 2022

ScotlandsPeople system upgrade – November 2022

As you may know, we recently upgraded the ScotlandsPeople system. As with all upgrades, there are often small issues which need fixed particularly in a complex site such as ScotlandsPeople. We would like to thank all of our customers for continuing to alert us to these. We have a team continuously working on resolving queries and we will provide an update regularly on this page.

If you have experienced any technical issues when using ScotlandsPeople that are not covered on our help and guidance pages, please take a look below at the main issues we are currently working on.

Thank you for your patience during this period and please continue to refer to this page for updates.


Census Search Reference

You can now sort by Reference Field in Census records and all characters included in the reference are now displayed correctly.

General date display

You can now carry out a general search on a specific date range and the next screen year range is displayed correctly.

Printing of vouchers

You can now print gift vouchers once they have been purchased.

Birth Search

The births search has been updated to display the correct parish and for county and district return the correct results.

Second surname search

The search has been updated to return results when searching on a second surname.

Register of Corrected Entries

For any new searches images should now be displaying when selected. We are working through individual customer accounts to ensure the image is now displaying.

Statutory Images for 1855

For any new searches the correct image should now be displaying. We are working through individual customer accounts to ensure the correct image is now displaying.

Improvements we are working on

Wildcard and middle name searches

Investigation is now underway on the issues that have been noted in relation to wildcard and middle name searches.

Mother's Maiden name not displaying in the index on Statutory Deaths

Some users have reported that when searching on statutory deaths the search is working when using mother’s maiden name and it returns the correct image, however the index is not displaying the mother’s maiden name.

Wills and Testaments

Some users have reported issues in trying to view previously saved images.

Valuation Roll display and search issues

Some users have reported issues when trying to select parish from the drop down.