Updated 24 May 2023

ScotlandsPeople system upgrade – November 2022

As you may know, we recently upgraded the ScotlandsPeople system. As with all upgrades, there are often small issues which need fixed particularly in a complex site such as ScotlandsPeople. We would like to thank all of our customers for continuing to alert us to these. We have a team continuously working on resolving queries and we will provide an update regularly on this page.

If you have experienced any technical issues when using ScotlandsPeople that are not covered on our help and guidance pages, please take a look below at the main issues we are currently working on.

Thank you for your patience during this period and please continue to refer to this page for updates.

Resolved

Census Search Reference

You can now sort by Reference Field in Census records and all characters included in the reference are now displayed correctly.

General date display

You can now carry out a general search on a specific date range and the next screen year range is displayed correctly.

Printing of vouchers

You can now print gift vouchers once they have been purchased.

Birth Search

The births search has been updated to display the correct parish and for county and district return the correct results.

Second surname search

The search has been updated to return results when searching on a second surname.

Register of Corrected Entries

For any new searches images should now be displaying when selected. We are working through individual customer accounts to ensure the image is now displaying.

Statutory Images for 1855

For any new searches the correct image should now be displaying. We are working through individual customer accounts to ensure the correct image is now displaying.

Wildcard and middle name searches – Census record set only

Wildcard and middle name searching should now be working as expected.

Wildcard and middle name searches - All other record sets

Wildcard and middle name searching should now be working as expected.

Valuation Roll display and search issues

The parish should now be able to be selected from the drop down menu.

IPAD Search Issues

Names containing an apostrophe, for example, O’Neil should now be searchable when using an IPAD.

Census headers image display issues

The headers should now be displaying correctly when downloading to pdf.

Mother's Maiden name not displaying on the index on Statutory Deaths

This should now be displaying on the index where there is a maiden name recorded

Quick Search Issues

The search function should now be working as expected

Wills and Testaments

Previously saved images should now be displaying correctly.

Maps and Plans Images
Maps and plans images should now be displaying correctly.

Fuzzy Matching

The fuzzy matching search option has been re-introduced.

Improvements we are working on

Kirk Session Volume Images

Some users have reported issues with some Kirk Session images not displaying correctly,

Customer Despatch Emails

Upon despatch of an order,  customers will receive a confirmation of despatch email.